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Comcast Corporation News - The New York Times Log In Register Now Help Home Page Today's Paper Video Most Popular Times Topics Search All Wednesday, January 16, 2013 Business Day World U.S. N.Y. / Region Business Technology Science Health Sports Opinion Arts Style Travel Jobs Real Estate Autos Global DealBook Markets Economy Energy Media Personal Tech Small Business Your Money Advertise on Business > Companies > Comcast Corporation Comcast Corporation ARTICLES ABOUT THE COMCAST CORPORATION Newest First | Oldest First Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | Next >> Oxygen Drops Plans for 'All My Babies' Mamas'

The cable channel scrapped the show, which was in development, after the promotion of an online petition that condemned Oxygen, accusing it of exploiting and stereotyping black children and families.

January 16, 2013 Old Media’s Stalwarts Persevered in 2012 By DAVID CARR

For the time being, the sky over traditional media is blue and it’s raining green.

January 7, 2013, Monday NBC Moves to Shake Up 'Today' Leadership By BRIAN STELTER

Alexandra Wallace is expected to oversee all four hours of "Today" -- the first woman to be in charge of the show -- with the longtime producer Jim Bell moving to NBC Sports.

November 12, 2012 Mobile Services and Cable TV Are Unexpected Allies By AMY CHOZICK

A little-noticed result of Verizon’s $3.9 billion airwave purchase is that cable companies can now use the carrier’s retail presence to sell cable packaged with phone and wireless service.

September 24, 2012, Monday Virginia Beach Courts Sacramento Kings By NATE TAYLOR

With the Kings’ ownership possibly interested in relocation, Virginia Beach is making moves to attract the N.B.A. franchise.

August 24, 2012, Friday Verizon Wins Approval for Huge Spectrum Purchase By AMY CHOZICK

The United States government approved a deal in which the company will spend $3.9 billion to buy underused airwaves owned by Comcast, Time Warner Cable and others.

August 23, 2012 Donations by Media Companies Tilt Heavily to Obama By AMY CHOZICK

According to a report by the Center for Responsive Politics, companies like Time Warner, Comcast and, yes, News Corporation have donated more to the president than to his opponent, Mitt Romney.

August 22, 2012 A New Twist on an Old Phone Swindle By ROY FURCHGOTT

Swindlers may be making annoying repeat phone calls to entice people to make a return call - resulting in big phone fees.

August 20, 2012 Ad Executive Makes Leap to Comcast's El Rey Network By TANZINA VEGA

El Rey is one of several minority-owned channels that resulted from FCC conditions for the Comcast takeover of NBC Universal.

August 6, 2012 Internet Business Lifts Comcast Earnings By AMY CHOZICK

Comcast added 156,000 high-speed Internet customers in the three months that ended June 30, helping to bolster its net income by 32 percent and underscoring the company's continuing transition from cable giant to broadband provider. The increase in Internet subscribers produced $2.38 billion in revenue, an 8.9 percent improvement from 2011, the media company said Wednesday. Revenue jumped 34 percent at the company's services business, a growing division that includes Internet, voice and oth...

August 02, 2012, Thursday


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Comcast - Wikipedia, the free encyclopedia Comcast From Wikipedia, the free encyclopedia Jump to: navigation, search This article's factual accuracy may be compromised due to out-of-date information. Please help improve the article by updating it. There may be additional information on the talk page. (April 2012) Comcast Corporation Type Public Traded as NASDAQ: CMCSA, CMCSK
NASDAQ-100 Component
S&P 500 Component Industry Telecommunications
Mass media Founded Tupelo, Mississippi
(June 28, 1963) Founder(s) Ralph J. Roberts
Daniel Aaron
Julian A. Brodsky Headquarters One Comcast Center
1701 John F Kennedy Blvd, Philadelphia, PA 19103-2838[1] Area served Nationwide Key people Brian L. Roberts
(Chairman, President, & CEO) Products Xfinity
(cable television, broadband internet, digital voice), home networking
NBCUniversal (51%)
Comcast Interactive Media
Broadcasting, radio Revenue US$ 55.842 billion (2011)[2] Operating income US$ 10.721 billion (2011)[2] Net income US$ 4.160 billion (2011)[2] Total assets US$ 157.81 billion (2011)[2] Total equity US$ 47.274 billion (2011)[2] Employees 126,000 (2011)[2] Subsidiaries NBCUniversal (51% share in a joint venture with General Electric)
Comcast-Spectacor (63%, remaining stock owned by chair Ed Snider) Website One Comcast Center, the headquarters of Comcast in Philadelphia, PA. The old Comcast logo from 1969 to 1999, when it was replaced with the crescent logo.

Comcast Corporation (NASDAQ: CMCSA, CMCSK) is an American provider of entertainment, information and communications products and services. It is the largest cable operator, one of the biggest mass media, home Internet service provider, and third largest home telephone service provider in the United States, providing cable television, broadband Internet, telephone service and in some areas home security (including burglar alarms, surveillance cameras, fire alarm systems and home automation) to both residential and commercial customers in 40 states and the District of Columbia.[3]

The company is headquartered in Philadelphia, Pennsylvania. Comcast also has significant holding in several cable networks (including E! Entertainment Television, Style Network, G4, the Golf Channel and NBC Sports Network), distribution (ThePlatform), and related businesses. Comcast acquired a majority stake in media conglomerate NBCUniversal in January 2011. Comcast has been the subject of criticism for activities including its stance on net neutrality,[4][5] as well as poor results on customer satisfaction surveys.[6][7]

Contents 1 History 2 Services 2.1 Internet 2.1.1 "Excessive bandwidth" policy 2.1.2 Features 2.1.3 Legal Issues 2.2 Home telephone 2.3 Xfinity Home 2.4 Business class services 2.5 Programming 2.6 Acquisitions and joint ventures 2.6.1 Adelphia purchase 2.6.2 thePlatform purchase 2.6.3 Plaxo purchase 2.6.4 ESPNU and 2.6.5 TechTV acquisition 2.6.6 U.S. Olympic Network 2.6.7 NBCUniversal 3 Financial performance 4 Employee relations 5 Criticism and controversy 5.1 NFL Network 5.1.1 FCC program access complaint 5.2 Low customer satisfaction levels 5.2.1 Customer service after Hurricane Ike 5.3 Network neutrality 5.4 Netflix 5.5 Lobbying efforts 5.6 HDTV claim and quality 5.7 Signal intrusion and accidental transmission of pornography 5.8 DNS Redirection 6 References 7 External links [edit] History This section needs additional citations for verification. Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed. (December 2009)

Comcast Cable was originally formed as American Cable Systems in 1963[8] and was founded by Ralph J. Roberts, Daniel Aaron and Julian A. Brodsky based on a recommendation from Pete Musser, who brought the deal to Ralph Roberts to buy his first cable system in Tupelo, Mississippi. The company was incorporated in Pennsylvania in 1969, under the new name Comcast Corporation.[9][dead link] The name "Comcast" is a portmanteau of the words "Communication" and "Broadcast".[10]

Over a number of years, Comcast became majority owner of Spectacor (renamed to Comcast Spectacor), Comcast SportsNet (in Chicago, Michigan, Philadelphia, Washington DC/Baltimore, New England, the San Francisco Bay Area, the Pacific Northwest and metro Sacramento), as well as E! Entertainment Television, Style Network, G4, The Golf Channel and NBC Sports Network (formerly the Outdoor Life Network, then Versus). In 2006, Comcast started a new sports channel—SportsNet New York—in the greater New York City region, in partnership with the New York Mets and Time Warner Cable.

Comcast also has a variety network known as Comcast Network, available exclusively to Comcast and Cablevision subscribers. The channel shows news, sports, and entertainment and places emphasis in Philadelphia and the Baltimore/Washington, D.C. areas, though the channel is also available in New York, Pittsburgh, and Richmond. In August 2004, Comcast started a channel called CET (Comcast Entertainment Television), available only to Colorado Comcast subscribers, and focusing on life in Colorado. It also carries some National Hockey League (NHL) and National Basketball Association (NBA) games when Altitude Sports & Entertainment is carrying the NHL or NBA. In January 2006, CET became the primary channel for Colorado's Emergency Alert System in the Denver Metro Area.

In 1996, Comcast launched Comcast Online, a broadband Internet service. Comcast purchased Sarasota Online, then one of the largest Internet providers in Florida and owned by entrepreneur Richard Swier and quickly expanded Internet service into over 30 cities. Comcast's Internet service has 18.582 million customers as of March 30, 2012.[11]

The Comcast logo used between 1999 and 2012

The UK division was sold to NTL in 1998. After the sale of their cellular division to SBC Communications of San Antonio and the acquisition of Greater Philadelphia Cablevision in 1999, Comcast and MediaOne announced a $60 billion merger which did not occur until three years later (as AT&T Broadband). In addition, Comcast rebranded around that time and began to employ the logo that was used for over a decade.

In 2002, Comcast paid the University of Maryland $25 million for naming rights to the new basketball arena built on the College Park campus, named Comcast Center.

On January 3, 2005, Comcast announced that it would become the anchor tenant in a new skyscraper in downtown Philadelphia, to be named the Comcast Center, not to be confused with the Maryland arena mentioned above. The 975 ft (297 m) skyscraper is the tallest building in Pennsylvania.

In December 2005, Comcast announced the creation of Comcast Interactive Media (CIM), a new division focused on online media.

As of September 30, 2010, Comcast serves a total of 22.9 million cable customers, 16.7 million high-speed Internet customers, and 8.4 million voice customers. Comcast is headquartered in Philadelphia, Pennsylvania, and also has corporate offices in Atlanta, Detroit, Denver, and Manchester, New Hampshire.[12]

Comcast announced in May 2007[13] and launched in September 2008 a dashboard called SmartZone.[14] Customers can use the service most likely sometime that year according to the Daily Herald near Chicago, quoting a Comcast spokesperson.[14] HP or Hewlett-Packard led "design, creation and management". Collaboration and unified messaging technology came from open-source vendor Zimbra, according to IDG News Service, who spoke with a Comcast spokesperson the previous year.[13] "SmartZone users will be able to send and receive e-mail, listen to their voicemail messages online and forward that information via e-mail to others, send instant messages and video instant messages and merge their contacts into one address book", according to IDG.[13] IDG also noted Cloudmark spam and phishing protection and Trend Micro antivirus.[13] The address book is Comcast Plaxo software.[13]

Comcast announced for the end of 2008 a new network congestion management technique, after receiving no complaints over the summer in five market trials which were held in Warrenton, Virginia; Chambersburg, Pennsylvania; Colorado Springs, Colorado; Lake View, Florida; and East Orange, Florida.[15]

As of October 30, 2008 (2008 -10-30)[update] Comcast signed a product development and distribution agreement with ABC Radio that will bring branded content from E! Entertainment, Style Network and G4 to terrestrial radio affiliates.[16] On December 1, 2009, CNBC reported that a tentative agreement had been reached between Comcast and GE.[17] The deal was formally announced on December 3, 2009.[18] Under the agreement, NBC Universal would be 51% owned by Comcast and 49% by GE. Comcast is to pay $6.5 billion cash to GE. Comcast will also contribute $7.5 billion in programming including regional sports networks and cable channels such as Golf Channel and E! Entertainment Television. GE plans to use some of the funds, $5.8 billion, to buy out Vivendi's 20% minority stake in NBC Universal.[18] After the transaction completes, Comcast will reserve the right to buy out GE's share at certain times. GE will also reserve the right to force the sale of their stake within the first seven years. The deal was completed in January 2011, with Comcast taking over as NBC's majority owner.[18][19]

Comcast won the Consumerist Worst Company In America ("Golden Poo") award in 2010.[20] A gold trophy in the shape of a pile of human feces was delivered to Comcast Corporate Headquarters to commemorate the unmatched level of enmity flowing from their customer base to their business. Competitor Verizon congratulated Comcast on their award via the Verizon Twitter feed. Comcast immediately publicly acknowledged the award, claiming ongoing efforts to improve their customer service.[21]

[edit] Services The Xfinity logo

Xfinity is the name for the re-branded triple play services in Comcast's largest markets, which include the company's digital cable, cable Internet access, and cable telephone services.[22] Smaller markets currently will retain the Comcast branding for all services until they have been upgraded to full digital services.[citation needed]

A major push involving the new Xfinity brand took place during the 2010 Winter Olympics coverage on NBC, which was in the early stages of a merger with Comcast.[23] The company proposed adding more HD channels, foreign language programming, video on demand content (especially with the end of analog cable by 2012), and more programming on its video portal. Additionally, the company is likely to push faster Internet bandwidth along with DOCSIS 3.0 cable modem service where available under the new branding.[24]

According to Comcast, the name Xfinity stands for infinite content choices and cross-platform features.[25]

The Xfinity rebranding has been controversial since its introduction, said to be nothing more than an effort to sidestep the negativity of the "Comcast" brand name.[26][27][28] In February 2010, TIME listed Xfinity at number 2 in their Top 10 Worst Corporate Name Changes list.[29]

The name changes for each of the triple play services are as follows: Comcast Digital Cable is now called "Xfinity TV", Comcast Digital Voice is now called "Xfinity Voice", and Comcast High Speed Internet is now called "Xfinity Internet".

Comcast Business Class services remain under the "Comcast" name.

[edit] Internet

Comcast has 18.582 million high-speed internet customers as of March 30, 2012.[11]

Currently available Comcast High-Speed Internet Plans:

Name Download Speed Download PowerBoost Upload Speed Upload PowerBoost DOCSIS Version Notes Economy 1.5 Mbit/s No PowerBoost 384 kbit/s No PowerBoost 1.1, 2.0, 3.0 Merged with Economy Plus as of October 2012 Economy Plus 3.5 Mbit/s No PowerBoost 768 kbit/s No PowerBoost 1.1, 2.0, 3.0 In some areas. Available a la carte Performance Starter 6 Mbit/s No PowerBoost 1 Mbit/s No PowerBoost 1.1, 2.0, 3.0 Not available a la carte Performance 12–15 Mbit/s Up to 20 Mbit/s with PowerBoost 2–3 Mbit/s Up to 4Mbit/s with PowerBoost 2.0, 3.0 Available a la carte Blast! 16–50 Mbit/s Up to 55 Mbit/s with PowerBoost 2–15 Mbit/s Up to 16 Mbit/s with PowerBoost 2.0, 3.0 Variable speeds depending on area, now Extreme 50 in some areas Extreme 50/105 50–105 Mbit/s No PowerBoost 10–20 Mbit/s No PowerBoost 3.0 No longer exists (Extreme 50) in Boston, Hartford, Philadelphia, Pittsburgh, Harrisburg, Wilmington, Baltimore, Washington, D.C., Richmond, and New Jersey regions. Extreme 305 305 Mbit/s No PowerBoost 65 Mbit/s No PowerBoost N/A (Metro E) $299.95 as a standalone or with cable and or phone service. Equipment charge is $20 instead of the usual $7 charge. This equipment is a commercial grade modem and a dual band router. Comes with Xfinity Help Desk plus; powered by Xfinity Signature support, normally $19.95 per month ($79 enrollment fee waived), which provides 24/7 customer support; a wireless gateway for secure home networking; access to a high-speed Internet consultant; the Constant Guard security suite and virus and spyware removal at no additional cost. [edit] "Excessive bandwidth" policy

Comcast introduced a controversial 250 GB-per-month data transfer cap to its broadband service on October 1, 2008.[30] This policy is also reflected in Comcast Network Management page. The cap combines both upload and download for the total limit. If a user exceeds the cap, on a first offense, a warning email and/or phone call will be issued with information on how to track bandwidth usage by suggesting software monitoring programs. On the third offense within the next six months, the customer's residential services are terminated for one year. Comcast reserves the right to suspend any customer's internet service to examine their servers and it is up to their sole discretion on whether to issue a refund or not. Comcast reserves the right to do this without any notification. The monitoring window is from the first to last day of each calendar month.[31] (Monitoring of the 250GB cap is currently suspended)

Comcast has a policy of terminating broadband customers who use "excessive bandwidth", a term the company refused to define in its terms of service, which once said only that a customer's use should not "represent (in the sole judgment of Comcast) an overly large burden on the network".[32] Company responses to press inquiries suggest a limit of several hundred gigabytes per month.[33][34] In September 2007, Comcast spokesman Charlie Douglas said the company defines "excessive use" as the equivalent of 30,000 songs, 250,000 pictures or 13 million emails in a month.[35] Other company statements have said the limit varied from month to month, depending on the capacity of specific CMTS's, and that it affected only the top one-thousandth of high-speed Internet customers.

According to Comcast Customer Central, enforcement of the 250 GB data consumption threshold is currently suspended.

[edit] Features According to the Comcast High Speed Internet terms of service, residential customers are provided with dynamic IP addresses.[32] Comcast's "PowerBoost" delivers bursts for all but their highest-end and lowest-end tiers, allowing subscribers to use all excess cable node capacity to speed up the first few seconds of downloads. [edit] Legal Issues

On September 4, 2008 Comcast sued the FCC over findings that the previous Network Management policy illegally interfered with BitTorrent traffic on the Comcast network.[36]

[edit] Home telephone Main article: Comcast Digital Voice

At the start of 2012, Comcast stood as the United States' third-largest residential telephone provider.[37] At that time the company supplied 9.34 million residential telephone lines.[37]

[edit] Xfinity Home

Comcast now offers a home security and home automation service known as Xfinity Home, in some of its service areas. This service provides residential customers a monitored burglar and fire alarm, surveillance cameras, and home automation.[38]

[edit] Business class services

In addition to residential consumers, Comcast also serves businesses as customers, targeting both small businesses with fewer than 20 employees and also mid-sized businesses of 20-500 employees.[39] In 2009, Minneapolis – Saint Paul became the first city in which Comcast Business Class offered 100 Mbit/s Internet service, which includes Microsoft Communication Services.[40] Comcast Business Class Internet service does not have a bandwidth usage cap. In May 2011, Comcast announced its Metro Ethernet services, which are available in 20 major U.S. markets, including Atlanta, Baltimore, Boston, Chicago, Denver, Detroit, Harrisburg (Pa.), Hartford, Houston, Indianapolis, Jacksonville, Miami, Nashville, state of New Jersey, Oakland, Philadelphia, Pittsburgh, Portland, Sacramento, Salt Lake City, San Francisco, San Jose, Seattle, Washington D.C. and western New England. Comcast offers four types of Metro Ethernet services: Ethernet Private Line, Ethernet Virtual Private Line, Ethernet Network Service, and Ethernet Network Dedicated Access, that are available in speeds from one Megabit per second up to 10 Gigabits per second.[41]

Comcast Business services were initially sold exclusively through direct sales employees. On March 14, 2011, Comcast created an indirect sales channel called the Solution Provider Program, a comprehensive indirect channel program that enables telecommunications consultants and system integrators to sell Comcast’s services such as Business Class Internet, Voice, and high-capacity Ethernet services to small and mid-market businesses. The program offers recurring commissions for sales partners based on monthly revenue, and Comcast will provide, install, manage and bill for these services. For the initial launch of the Solutions Provider Program, Comcast enlisted three national master representatives —Telarus, based in Salt Lake City, Utah, Intelisys, based in Petaluma, California; and Telecom Brokerage Inc (TBI), based in Chicago. Sub-agent sales partners must work with one of these three partners in the early stages of the program.[42] The head of the Comcast Business channel is Craig Schlagbaum, former head of the Level 3 Communications channel.[43]

[edit] Programming

Comcast not only delivers third-party programming content to its own customers, but also produces content that is delivered to both its subscribers and customers of other competing television services. This is a way to diversify Comcast's revenue to both sides of the content/delivery equation. Fully or partially owned Comcast programming includes Comcast Newsmakers, Comcast Network, Comcast SportsNet, SportsNet New York, MLB Network, Comcast Sports Southeast/Charter Sports Southeast, E! Entertainment, Style Network, G4, NBC Sports Network, The Golf Channel, AZN Television, and FEARnet.

[edit] Acquisitions and joint ventures This section needs additional citations for verification. Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed. (December 2009) Further information: List of assets owned by Comcast

Comcast bought 25% of Group W Cable in 1986, doubling its size. Two years later, it purchased a 50% share in Storer Communications, Inc. Comcast acquired American Cellular Network Corporation the same year before combining with Metrophone in 1990. Comcast became the third largest cable operator in 1994 following its purchase of Maclean-Hunter's American division. Comcast owned the majority of the electronic retailer QVC from 1995 to 2004 when its share was sold to Liberty Media. Following other acquisitions, Microsoft invested $1 billion in Comcast in 1997.[44]

In 2001, Comcast announced it would acquire the assets of the largest cable television operator at the time, AT&T Broadband (AT&T's spun-off cable TV service) for US$44.5 billion. In 2002, Comcast acquired all assets of AT&T Broadband, thus making Comcast the largest cable television company in the United States with over 22 million subscribers. This also spurred the start of Comcast Advertising Sales (using AT&T's groundwork) which would later be renamed Comcast Spotlight. As part of this acquisition, Comcast also acquired the National Digital Television Center in Centennial, Colorado as a wholly owned subsidiary, which is today known as the Comcast Media Center.

Proposed merger name logo, 2001

When it was first announced that AT&T Broadband and Comcast were going to merge, the chosen name for the new company was "AT&T Comcast". That decision was changed so as to not confuse current and future investors in the company, and the merged company retained the Comcast name.

On February 11, 2004, Comcast surprised the media industry by announcing an unsolicited $66 billion bid for The Walt Disney Company, a deal that would have made Comcast the largest media conglomerate in the world.[45] After rejection by Disney and uncertain response from investors, the bid was abandoned in April. The deal would have also required Comcast to sell off either the Philadelphia Flyers (which they own through Comcast Spectacor) or the Disney-owned Mighty Ducks of Anaheim, since they wouldn't be permitted to own two NHL teams. It was later discovered that the deal was mostly for Comcast to acquire one of Disney's most profitable operations, ESPN, in an attempt to expand its sports reach. Comcast then opted to rename OLN as Versus (then as NBC Sports Network in 2012) and expand their sports coverage with the Tour de France and the NHL. Comcast's NHL deal also obligated them to launch a U.S. version of NHL Network by the summer of 2007. The network finally launched in October 2007. Disney later sold the now-Anaheim Ducks to Henry Samueli in 2005 in an unrelated transaction.

Comcast announced on March 25, 2004 that its new gaming-oriented television network G4 (operated by subsidiary G4 Media, Inc.) would acquire Vulcan Venture's technology-oriented television network TechTV. The deal was finalized on May 10, 2004 – and the two networks became G4techTV on May 28, 2004. On January 11, 2005, Comcast announced that it would drop TechTV from the station's name and again be known as "G4".

On April 8, 2005, a partnership led by Comcast and Sony Pictures Entertainment finalized a deal to acquire MGM and its affiliate studio, United Artists, and create an additional outlet to carry MGM/UA's material for cable and Internet distribution.

On October 31, 2005, Comcast officially announced that it had acquired Susquehanna Communications (SusCom,) a York, PA-based cable television and broadband services provider and unit of the former Susquehanna Pfaltzgraff company, for a net cash investment of approximately $540 million. In this deal Comcast acquired approximately 230,000 basic cable customers, 71,000 digital cable customers, and 86,000 high-speed Internet customers. Comcast previously owned approximately 30 percent of Susquehanna Communications.

On April 3, 2007, Comcast announced it had entered into an agreement to acquire the cable systems owned and operated by Patriot Media, a privately held company owned by cable veteran Steven J. Simmons, Spectrum Equity Investors and Spire Capital, that serves approximately 81,000 video subscribers. Comcast will acquire Patriot for a net cash investment of approximately $483 million.[46] By acquiring the niche provider the deal will plug a hole in its central New Jersey service.[47]

[edit] Adelphia purchase This section needs additional citations for verification. Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed. (December 2009)

In April 2005, Comcast and Time Warner Cable announced plans to buy Adelphia Cable. $17.6 billion was to be paid (partly in stock) in the deal that was finalized in the second quarter of 2006—after the FCC completed a seven-month investigation without raising an objection. Time Warner Cable would become the second largest cable provider in the U.S., ranking behind Comcast. As part of the same deal, Time Warner and Comcast would also trade existing subscribers to create larger clusters of customers for each company in various geographical areas.[citation needed]. As a part of this subscriber exchange, Comcast and Time Warner transferred contracts for multiple dwelling units. For Comcast, analysis of these contracts were conducted by GAMI LLC [1], an IT enabled BPO 2.0 (Business Process Outsourcing) firm in Philadelphia western suburbs.

The changes became effective on August 1, 2006. As an example, Comcast's systems in the Dallas-Fort Worth Metroplex were traded to TWC in exchange for Time Warner's North Louisiana market, which covers Shreveport and Monroe. Also, Comcast in Los Angeles Area was traded with TWC. Parts of the Orange County area (Fullerton, Buena Park, etc.) that were Adelphia were originally Comcast subscribers until the early 2000s.[citation needed]

Also in August 2006, Comcast and Time Warner dissolved a partnership that controlled the systems in the Houston, Southwest Texas, San Antonio, and Kansas City markets. After the dissolution, Comcast obtained the Houston system, and Time Warner retained the others.[48] On January 1, 2007, Comcast officially took control of the Houston system, but continued to operate under the Time Warner Cable brand in the interim. As of June 19, 2007, the Time Warner name was officially retired and replaced by Comcast.

Comcast also took over Adelphia systems in the State College, Pennsylvania area in addition to the Lewistown, Pennsylvania area. The company also took over Adelphia's systems in the Pittsburgh market, combining those systems with Comcast's already-large market share in the region (Comcast entered Pittsburgh through the AT&T Broadband deal). Aside from the satellite companies and small areas with Armstrong Cable (and more recently Verizon FiOS), Comcast effectively has a monopoly in the Pittsburgh region.

In early 2007, Comcast took over Adelphia operations in Palm Beach, Broward, Hillsborough, and Miami-Dade Counties in Florida and Bartow, Pickens, Cherokee, and Forsyth Counties in Georgia, as well as customers in Colorado.[49]

[edit] thePlatform purchase

In July 2006, Comcast purchased the Seattle-based software company thePlatform. This represented an entry into a new line of business – selling software to allow companies to manage their Internet (and IP-based) media publishing efforts. Customers of thePlatform include Verizon Wireless, BBC Worldwide, PBS, CNBC, CBS College Sports, and HiT Entertainment .[50] thePlatform also provides media access for Hulu and (formerly

[edit] Plaxo purchase

In May 2008 Comcast purchased Plaxo for a reported $150 million to $170 million.[51]

[edit] ESPNU and This section needs additional citations for verification. Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed. (December 2009)

On May 19, 2009, Disney and ESPN Media Networks and Comcast Corporation announced an agreement to add ESPNU to its Digital Classic level of service.[52] Comcast added ESPNU to a majority of its cable systems in time for the start of the 2009 college football season. This includes Comcast's southern systems which enjoys coverage of ESPNU's new Saturday game-of-the-week Southeastern Conference (SEC) package. With this agreement, ESPNU has more than 46 million subscribers.

In the same agreement, it was announced that (now—the sports company's U.S. live sports broadband network—would be made available to all Comcast high speed Internet subscribers. provides live streaming of more than 3,500 sports events from around the world annually. Programming includes major soccer leagues, US college football, basketball, baseball and softball, NBA, MLB, coverage of major golf and tennis tournaments (such as tennis "grand slam" events, the US Open and Wimbledon). With the agreement became available to nearly 41 million homes, a majority of broadband homes in America.[52]

[edit] TechTV acquisition This section does not cite any references or sources. Please help improve this section by adding citations to reliable sources. Unsourced material may be challenged and removed. (December 2009)

On March 25, 2004, Comcast's G4 gaming channel announced a merger with TechTV. This move became hugely controversial among loyal fans of TechTV and its well known personality Leo Laporte. Around May 6, G4 announced the termination of 250 employees from the San Francisco office by July 10, 2004, allowing approximately 80 to 100 employees to transition to G4's main office in Los Angeles, California if they agreed to relocate there.

On May 10, 2004, G4 Media completed the acquisition of TechTV from Vulcan. G4techTV was launched in the U.S. and Canada on May 28, 2004. This led to the cancellation of many of the TechTV channels throughout carriers across the world. On January 3, 2005, TechTV International began airing select programs from G4techTV.

On February 15, 2005, the TechTV brand was dropped from the United States G4techTV feed, leaving the network name as G4 – Video Game Television; since then, G4 has gone through a rebranding into a male oriented network. With the departure of ZDTV-era employee Adam Sessler in April 2012, Morgan Webb is currently the sole TechTV-era employee remaining with the network. Comcast also acquired 33.33% of G4 Canada in addition to its US channel in the sale of TechTV.

[edit] U.S. Olympic Network

The U.S. Olympic Committee and Comcast intended to team up to create The U.S. Olympic Network, which was slated to launch after the 2010 Vancouver Olympic Games.[53] These plans were then put on hold by the U.S. Olympic Committee.[54] The U.S. Olympic Committee and Comcast have ended the plans to create The U.S. Olympic Network.[55]

[edit] NBCUniversal

Media outlets began reporting in late September 2009 that Comcast was in talks to buy NBC Universal. Comcast denied the rumors at first, while NBC would not comment on them.[56] However, CNBC itself reported on October 1 that General Electric was considering spinning NBCUniversal off into a separate company that would merge the NBC television network and its cable properties such as USA Network, Syfy and MSNBC with Comcast's content assets. GE would maintain 49% control of the new company, while Comcast owned 51%.[57][58] Vivendi, which owns 20%, would have to sell its stake to GE. It's been reported under the current deal with GE that it would happen in November or December.[59][60] It was also reported that Time Warner would be interested in placing a bid, until Jeffrey L. Bewkes (the CEO) came out and said "No",[61] leaving it highly unlikely that Comcast would have any other bids to worry about.

On November 1, 2009, The New York Times reported Comcast had moved closer to a deal to purchase NBCUniversal and that a formal announcement could be made sometime the following week.[62] On December 3, 2009, the parties announced that Comcast will take a controlling 51% stake in NBCUniversal.[63]

On January 18, 2011, the FCC approved the deal by a vote of 4 to 1.[64] The sale was completed on January 28, 2011.[65][66][67]

In late December 2012, Comcast added the NBC peacock symbol to their new logo.[citation needed]

[edit] Financial performance

The book value of the company nearly doubled from $8.19 a share in 1999 to $15 a share in 2009. Revenues grew sixfold from 1999's $6 billion to almost $36 billion in 2009. Net profit margin rose from 4.2% in 1999 to 8.4% in 2009, with operating margins improving 31 percent and return on equity doubling to 6.7 percent in the same time span. Between 1999 and 2009, return on capital nearly tripled to 7 percent.[68]

Comcast reported first quarter 2012 profit increases of 30% due to increase in high-speed internet customers.[69]

[edit] Employee relations

Comcast had been rated highly in "top places to work" lists. In 2009, it was listed in CableFAX magazine's "Top 10 Places to Work in Cable", which cited its "scale, savvy and vision".[70] Similarly, the Philadelphia Business Journal awarded Comcast the silver medal among extra-large companies in Philadelphia, with the gold medal going to partner organization, Comcast-Spectacor.[71][72] The Boston Globe found Comcast to be that city's top place to work in 2009.[73]

Employee diversity is also an attribute upon which Comcast receives strong marks. In 2008, Black Enterprise magazine rated Comcast among the top 15 companies for workforce diversity.[74]

Despite high ratings in these fields, Comcast has earned a reputation for being "anti-union." According to one of the company's training manuals, "Comcast does not feel union representation is in the best interest of its employees, customers, or shareholders." A dispute in 2004 with CWA, a labor union that represented many employees at Comcast's offices in Beaverton, Oregon, led to allegations of management intimidating workers, requiring them to attend anti-union meetings and unwarranted disciplinary action for union members.[75] In 2011, Comcast received criticism from Writers Guild of America for its policies in regards to unions.[76]

[edit] Criticism and controversy This article's Criticism or Controversy section may compromise the article's neutral point of view of the subject. Please integrate the section's contents into the article as a whole, or rewrite the material. (March 2011) The neutrality of this section is disputed. Please do not remove this message until the dispute is resolved. (August 2010) [edit] NFL Network

In November 2006 Comcast announced it would add NFL Network on digital tiers in time for the eight-game Thursday- and Saturday-night package.[77] In August 2007 Comcast moved NFL Network from the digital tiers to the Sports Entertainment Package. This led to a lawsuit between NFL Network and Comcast, with the ruling in favor of Comcast.[78] Comcast sent NFL Network a cease-and-desist letter to stop encouraging subscribers to leave Comcast.[79] Comcast's agreement with the NFL Network ended in mid-2009.[80] In February 2008 an appellate court in New York reversed field on a judgment made in May 2007 that allowed Comcast to move the network from its second most distributed tier to the company's sports tier. The New York’s Supreme Court, Appellate Division, First Department, ruled the language "concerning additional programming package was ambiguous and that neither party has established that its interpretation of the relevant contracts is a matter of law."[81]

NFL Network later filed a discrimination case against Comcast with the FCC, claiming that since Comcast doesn't charge extra for its owned and operated sports channels Versus (now NBC Sports Network) and The Golf Channel, it's unfair to charge extra for NFL Network. On October 10, 2008, the FCC ruled as follows:

"In the Second Report and Order, the Commission emphasized that the statute “does not explicitly prohibit multichannel distributors from acquiring a financial interest or exclusive rights that are otherwise permissible,” and thus, that “multichannel distributors [may] negotiate for, but not insist upon such benefits in exchange for carriage on their systems.” The Commission stated, however, that “ultimatums, intimidation, conduct that amounts to exertion of pressure beyond good faith negotiations, or behavior that is tantamount to an unreasonable refusal to deal with a vendor who refuses to grant financial interests or exclusivity rights for carriage, should be considered examples of behavior that violates the prohibitions set forth in Section 616.” We find that the NFL has presented sufficient evidence to make a prima facie showing that Comcast indirectly and improperly demanded a financial interest in the NFL’s programming in exchange for carriage. We further find that the pleadings and documentation present several factual disputes as to whether Comcast’s retiring of the NFL Network is the result of Comcast’s failure to obtain a financial interest in the NFL’s programming. Accordingly, we direct an Administrative Law Judge to hold a hearing, issue a recommended decision on the facts underlying the financial interest claim and a recommended remedy, if necessary, and then return the matter to the Commission within 60 days."[82][83]

[edit] FCC program access complaint

Comcast's trial about the NFL Network's program access complaint with the FCC began on April 14, 2009. At issue was whether Comcast's placement of the NFL Network on a digital sports tier ("Sports Entertainment Package") represented discrimination prevented by the 1992 Cable Act.[84]

In April 2009, Comcast CEO Brian Roberts testified that Comcast was willing to move the channel from the Sports Entertainment Package to a lower priced base package if the subscriber fee was reduced to 25 cents per month. NFL Network charged 75¢ per month. He claimed Comcast saves $50 million a year in license fees by leaving the channel on its Sports Package, which leads to savings for its customers.[85] On May 19, 2009 it was announced that a deal had been reached to move the channel to its "Digital Classic" tier.[86]

[edit] Low customer satisfaction levels Comcast service van, Ypsilanti Township, Michigan

In 2004 and 2007, the American Customer Satisfaction Index (ACSI) survey found that Comcast had the worst customer satisfaction rating of any company or government agency in the country, including the Internal Revenue Service. The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI.[87] Comcast's Customer Service Rating by the ACSI surveys indicate that the company's customer service has not improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%." The ACSI analysis also addresses this contradiction, stating that "Such pricing power usually comes with some level of monopoly protection and most cable companies have little competition at the local level. This also means that a cable company can do well financially even though its customers are not particularly satisfied."[88][89] In 2009 Comcast rebounded on its ACSI rating for television and Internet services, moving ahead of Charter Communications and into a tie with Time Warner Cable.[90]

Within the Cable Television needs assessment report for the city of Fort Collins, Colorado, February 10, 2004[91] which was required for Comcast's franchise renewal the city's independent consultant found:
"Approximately 62% of the respondents, though, were very dissatisfied (along with another 25% who were dissatisfied) with the cost of cable television service."
"A majority of the respondents were satisfied with the friendliness and courtesy of customer service personnel. Overall, approximately 43% of the respondents rated the cable company's performance as fair, 30% regarded it as poor and another 30% rated the cable company's performance as good."

While Comcast does operate some of its own customer service call centers, it also outsources customer service and some technical support to Convergys Inc and until recently Transcom WorldWide, both third party call center companies.

On October 1, 2008, J.D. Power and Associates published its annual customer satisfaction survey for the nation's top 10 largest cable and satellite television providers. Comcast scored in the bottom 5 for each region of the United States, including 10th in the East Region.[7] One of the largest internet based consumer-review services, reports the average consumer review of Comcast as 1.7 out of 5 stars, based on a total of 409 reviews to date (2010).[6]

Comcast has made efforts to improve customer satisfaction, including the Comcast Cares Digital Team. The Comcast Cares Digital Team began when then Customer Service Manager Frank Eliason decided Twitter would be an ideal way to communicate with customers.[92]

[edit] Customer service after Hurricane Ike

Shortly after Hurricane Ike hit the Houston, Texas area in 2008, customers received bills and later collection notices for unreturned equipment that was destroyed during the storm. One customer reported a $931 bill which included a $66 credit for interrupted phone service, but also included $1000 charge for not returning her rented DVR, Cable Modem, and other equipment. Comcast responses differed after the storm, with some Customer Care agents telling customers to file with their insurance providers, and other agents advising customers to return their equipment, even if it was ruined or moldy.[93]

[edit] Network neutrality Further information: Network neutrality

In 2006, Comcast implemented measures using Sandvine hardware which sends forged TCP RST (reset) packets, disrupting multiple protocols used by peer-to-peer file sharing networks.[94] This prevented most Comcast users from uploading files.[95]

In August 2007, TorrentFreak reported that Comcast had been preventing BitTorrent users from seeding files.[95] In October 2007, the Associated Press reported that Comcast "actively interferes with attempts by some of its high-speed Internet subscribers to share files online, a move that runs counter to the tradition of treating all types of Net traffic equally."[96] In November 2007, Comcast's limiting of torrent applications was confirmed by a study conducted by the Electronic Frontier Foundation, in which public domain literature is distributed over peer-to-peer networks. Analysis of the EFF study found "strong evidence that Comcast is using packet-forging to disrupt peer-to-peer (P2P) file sharing on their network".[97] The studies showed that Comcast prevents distribution of files over peer-to-peer networks by sending a RST packet under the guise of the end user, and denying the connection, which effectively blocks the user from seeding over BitTorrent. Legal controversy arises because instead of simple filtering, Comcast is sending RST packets to Comcast customers, pretending to be the host user at the other end of the BitTorrent connection.[98] Comcast's BitTorrent throttling is a partnership with Sandvine.[99][100]

Comcast uses RST packets on groupware applications that have nothing to do with file sharing. A Lotus Notes messaging engineer noticed strange behavior with Lotus Notes dropping emails when hooked up to a Comcast connection and verified Comcast's reset packets are the culprit.[101] A lawsuit, Hart v. Comcast, was filed accusing Comcast of false advertising and other unfair trade practices for allegedly advertising unlimited high-speed Internet access while working to restrict their customers' usage of the Internet.[102]

In 2007, Comcast customers reported a sporadic inability to use Google, because forged RST packets interfered with HTTP access to,[103] which has further angered users.[104]

In January 2008, the FCC announced that it would investigate complaints that Comcast "actively interferes with Internet traffic as its subscribers try to share files online".[105] Comcast admitted they paid people to hold seats to “pack” the 25 February 2008 FCC hearing.[106] The FCC stated it expected to rule on the issue by June 30, 2008.[107] Comcast and BitTorrent Inc. agreed in late March 2008 to work together in a collaborative effort that will leave the network provider to reconfigure its network to manage traffic in a more protocol-agnostic way.[108] Implementation was projected for late 2008.

Prior to implementation of Comcast's agreements with BitTorrent, Inc., Comcast was continuing to limit bandwidth available to peer to peer applications. In April 2008, Comcast proposed a "P2P Bill of Rights and Responsibilities" to address potential copyright infringement by users of peer to peer applications,[109] but some argued that this is an attempt by Comcast to strengthen its traffic management capability rather than fight copyright infringement.[4]

In August 2008 the FCC stated that Comcast's network management was unreasonable and that Comcast must terminate the use of its discriminatory network management by the end of the year. (File no: EB-08-IH-1518). On January 18, 2009, after reconfiguring their traffic management regime, Comcast was asked by the FCC to address their alleged throttling of VoIP customers.[5] Comcast complied with the order and appealed. On June 6, 2010, the District Court of Appeals for the District of Columbia vacated the order in Comcast Corp. v. FCC.

[edit] Netflix

There is a current ongoing dispute about access to Netflix from inside the Comcast network. "On November 19, 2010, Comcast informed Level 3 that, for the first time, it will demand a recurring fee from Level 3 for additional bandwidth, to keep up with unprecedented customer demand, to transmit Internet online movies and other content to Comcast's customers who request such content, in order to cover infrastructure costs." Level 3 asked Comcast for an additional 200 Gbit/s access to their network at no additional cost, that would offset the long-standing contract between the two companies that as long as each uses roughly the same amount of bandwidth of each other's services, that neither would be charged. Comcast has given Level 3 increased bandwidth while they try to work out the details.[110][111][112][113][114] This has caused over 110,000 people to sign a petition.[115][116]

[edit] Lobbying efforts

Comcast spends millions of dollars annually on government relationships.[117][118] Comcast employs the spouses, sons and daughters of mayors, councilmen, commissioners, and other officials to assure its continued preferred market allocations.[119][120][121]

Comcast occasionally lobbies against "à la carte" bills that would give consumers the option to purchase individual channels rather than a broad tier of programming. Although they claim the reason for this is to keep customer costs lower,[122] these issues continue to garner attention from state governments, the United States Congress and former Federal Communications Commission Chairman Kevin J. Martin.[123]

The FCC's decision to sanction Comcast for its 2007 P2P blocking was overruled on April 6, 2010 by the US Court of Appeals for the DC Circuit. The question before the court was whether the FCC had the legal authority to "regulate an Internet service provider's network management practice." According to a three-judge panel, "the Commission has failed to make that showing" and the FCC's order against Comcast is tossed.

[edit] HDTV claim and quality

Comcast has started transmitting three HD channels per Quadrature Amplitude Modulation (QAM) carrier, rather than two per QAM like some other video service providers. Though more cost effective, this additional compression has been noticed and measured by some customers as a reduction in the quality of broadcasts.[124] Comcast claims to have more HD choices than DirecTV by including Comcast's on-demand and pay-per-view assets. Each HD on-demand program is counted as a so-called HD "choice" by Comcast.[125]

[edit] Signal intrusion and accidental transmission of pornography

On May 1, 2007, during a broadcast of the preschool program Handy Manny, Comcast had briefly replaced the program on Disney Channel's cable channel assignment with hard-core pornography for subscribers in Lincroft, New Jersey. Comcast's response to the complaints that ensued from the incident claimed that "We are continuing to investigate the root cause of the incident."[126] A spokesperson for Disney Channel said in a statement "We value the trust that parents have in Disney Channel and our programming... and certainly take [Tuesday's] regrettable programming disruption in New Jersey extremely seriously."[127]

On February 7, 2008, Comcast subscribers in Nashville, Tennessee also saw pornography via the cable provider on Cartoon Network. The incident which happened in the early morning hours, was broadcast for at least an hour. Vice president of Nashville's Comcast provider, John Gauder apologized and stated "We apologize for any inconvenience some of our Comcast cable TV customers in Middle Tennessee experienced Thursday as a result of some highly unusual issues ... It appears that a subscription movie channel was inadvertently shown on other channels which normally carry news, sports, children's and other entertainment programming… We are taking the appropriate steps to ensure that this highly unusual incident does not happen again."[128] Comcast said that engineers thought they had fixed the glitch which occurred on multiple cable channels at midnight earlier that night, but the error reappeared at around 4 a.m., when the cable company decided to remove the channels from the lineup.[129]

On February 1, 2009 during Super Bowl XLIII, Comcast's transmission of NBC affiliate KVOA (channel 4) in Tucson, Arizona was interrupted for approximately 20 seconds replacing the telecast of the game via NBC with soft-core porn from the adult pay-per-view channel Shorteez. This accidental display affected Comcast's analog cable subscribers in parts of the Tucson area.[130] The substitution appears to have been made at Comcast, not at KVOA, leaving KVOA's over-the-air, satellite and other cable providers viewers unaffected. Also, Comcast's high-definition transmission of KVOA was not affected.[131] Comcast launched an investigation on the incident with the FBI stating that it was an "isolated, malicious act".[132] Comcast also offered to give a $10 credit to any customers who say they viewed the approximately 30-second clip. In October 2011, Frank Tanori Gonzalez, a former Cox Communications employee, admitted that he was responsible for the porn clip. He was ordered to serve three years probation and pay $1,000 in damages.[133]

[edit] DNS Redirection

Comcast turned on a DNS redirection function for its Internet customers by default. When customers accidentally typed a non-existent Web address in their browser, they were then redirected to a Comcast search page saying the page was not found and offering alternatives. Comcast called this option "Domain Helper" and gave customers an option to disable it.[134] Comcast later announced that DNS redirection was incompatible with DNSSEC, which was a priority for the company. Their DNSSEC deployment began in 2011 and as users were migrated to DNSSEC-validating servers, Domain Helper no longer was used. As of January 10, 2012, "Domain Helper" was retired when the last Comcast users were migrated to DNSSEC-validating servers.[135] Comcast was the first ISP in the United States to fully implement DNSSEC, having both signed all of their domain names and turned on validation on all of their DNS servers. Comcast also announced that these DNSSEC-validating servers were all natively IPv6-enabled.

[edit] References ^ Comcast 2008 Annual Review. Retrieved on August 24, 2009. ^ a b c d e f "2010 Form 10-K, Comcast Corporation". United States Securities and Exchange Commission. Retrieved March 4, 2011. ^ Comcast 2008 Form 10-K, ^ a b Comcast Proposes P2P Policy. Retrieved April 22, 2008. ^ a b Modine, Austin. (2009-01-21) Retrieved on July 8, 2011. ^ a b "Rate It All: Comcast primary rating.". 2010. Retrieved December 15, 2010. Rate it all's listing for Comcast in its primary Comcast listing. ^ a b J.D. Power Releases 2008 Residential Television Service Satisfaction Survey. Retrieved on July 8, 2011. ^ Business Corporation – Domestic – Information, Mississippi Secretary of State (Business Services), June 28, 1963. ^ Business Entity Filing History, Pennsylvania Department of State, March 5, 1969. Retrieved on July 8, 2011.[dead link] ^ Brian Roberts: High-Speed Pipes, Business Week, October 1, 2002. ^ a b Comcast Reports 1st Quarter 2012 Results, ^ Comcast Corporate Overview. Retrieved on July 8, 2011. ^ a b c d e Martens, China (May 7, 2007). "Zimbra Helps Comcast with SmartZone". PC World (IDG News Service). Retrieved September 10, 2008. ^ a b Kukec, Anna Marie. "Comcast readies its SmartZone service". Daily Herald via Beep (Paddock Publications). Retrieved September 11, 2008. ^ "Network Management Policy". Comcast Interactive Media. Retrieved October 6, 2008. ^ ABC Radio Networks and Comcast Entertainment Group Announce Product Development and Distribution Agreement For E! Entertainment, The Style Network and G4 – . Retrieved November 8, 2008. ^ Faber, David (December 1, 2009). "GE, Comcast Complete Deal Over NBC Universal: Source". CNBC. Retrieved December 1, 2009.[dead link] ^ a b c Wilkerson, David B.; Steven Goldstein (December 3, 2009). "Comcast scores controlling stake in NBC Universal". (The Wall Street Journal Digital Network). Retrieved December 3, 2009. ^ "Comcast and General Electric have announced an agreement to create a leading entertainment and communications company". Retrieved October 28, 2010. ^ "Comcast: We Don't Want To Be Worst Company In America Again". The Consumerist. Retrieved August 28, 2011. ^ "Congratulations Comcast; You're The Worst Company In America!". The Consumerist. Retrieved August 28, 2011. ^ Bray, Hiawatha (February 13, 2010). "Comcast enters rebranding territory". The Boston Globe. ^ Fernandez, Bob. "Comcast unveils new brand name and logo[dead link]"., February 3, 2010. Accessed March 15, 2010. ^ Watson, David. "Comcast Launches XFINITY". Comcast Voices: The Official Comcast Blog. Accessed March 15, 2010. ^ Where does the name XFINITY come from? Comcast FAQ. Accessed March 15, 2010. ^ ''Comcast seeks reputation change with Xfinity brand'', Yinka Adegoke, Reuters, February 9, 2010. 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Retrieved on July 8, 2011. ^ a b Leichtman Research Group, "Research Notes," First Quarter 2012, pg. 5. The company first gained status as the USA's third largest phone company in 2009. See: Comcast Now Third Largest Phone Company,, March 11, 2009. ^ "Comcast Xfinity Home service". Retrieved 20 Nov 2, 2012. ^ Comcast Speeds Up Business High-Speed-Data Offering, Glen Dickson, Broadcasting & Cable, April 29, 2008. ^ Comcast Launches 100 Mbps High-Speed Internet Service for Businesses in the Twin Cities, Business Wire press release, September 8, 2009. ^ "Comcast Business Class Overview". Business Class Cable News. Retrieved 20 March 2012. ^ Henderson, Khali (March 14, 2011). "Comcast Launches Agent Program". Channel Partners. Retrieved March 14, 2011. ^ Henderson, Khali (January 19, 2011). "Comcast Taps Schlagbaum to Lead Channel". PHONE+. Retrieved January 19, 2011. ^ (1997-06-09). Retrieved on July 8, 2011. ^ La, Paul R. (February 18, 2004). "Comcast makes $54B bid for Disney – Feb. 18, 2004". CNN. Retrieved February 25, 2010. ^ Comcast Corporation To Acquire Patriot Media. (2007-04-03). Retrieved on July 8, 2011. ^ Comcast to Buy Patriot Media. (2007-04-04). Retrieved on July 8, 2011. ^ Time Warner Cable, ''Time Warner Cable/Comcast Official Statement''. (2007-09-26). Retrieved on July 8, 2011. ^ Key, Peter (December 15, 2005). "Comcast adjusts to accommodate Adelphia deal". ^ "ThePlatform Solutions". thePlatform. Retrieved August 1, 2008.[dead link] ^ Farber, Dan (May 14, 2008). "Comcast goes social with Plaxo acquisition | Outside the Lines – CNET News". Retrieved February 25, 2010. ^ a b "Comcast adds ESPNU and ESPN360.COM to line up with content on television, on demand and online"., Comcast press release, May 19, 2009. Accessed October 12, 2009.[dead link] ^ Comcast, U.S. Olympic Committee to Launch Cable Net, Mediaweek, July 8, 2009 ^ U.S. Olympic Cable Network Put on Hold, Mediaweek, August 17, 2009 ^ U.S.O.C. Ends Plans for Its Own Olympic Channel, The New York Times, April 21, 2010 ^ Comcast in Talks to Buy NBC Universal,, October 1, 2009 ^ GE is in Talks to Spin Off NBC, Give Comcast 51% of New Unit,, October 1, 2009 ^ GE and Comcast Exploring a Spin-Off of NBC Universal, The New York Times, October 1, 2009 ^ GE Investors Breathe Sigh of Relief on Comcast Talks,, October 1, 2009 ^ Questions Continue to Swirl Around Comcast Venture[dead link], The Philadelphia Inquirer, October 3, 2009 ^ Time Warner won't bid for NBC Universal, Toronto Star, October 2, 2009 ^ Comcast Said to Be Close to Gaining NBC Universal, The New York Times, November 1, 2009 ^ Goldman, David (December 3, 2009). "GE, Comcast announce joint NBC deal". CNN. Retrieved December 3, 2009. ^ Government Approves Comcast-NBC Deal, New York Times, January 18, 2011 ^ Comcast, NBC U Merger a Done Deal, Variety, January 29, 2011 ^ Comcast-NBCU Deal Done: $30B Later, Comcast Is Proud Owner of the Peacock, The Wrap, January 29, 2011 ^ Comcast Takes Over NBC Universal After Long Review, ABC News, January 29, 2011 ^ Malcolm Berko: Taking stock, The State Journal-Register, October 7, 2009. ^ Los Angeles Times. ^ 2009 Top 10 Places to Work in Cable, CableFAX, October 27, 2009. ^ Silver Winner|Extra-Large Company Comcast Corp., Philadelphia Business Journal, October 16, 2009. ^ Gold Winner|Extra-Large Company: Comcast-Spectacor, Philadelphia Business Journal, October 16, 2009. ^ A cable company that listens, The Boston Globe, November 8, 2009. ^ The 15 Best Companies for Workforce Diversity, Black Enterprise, July 10, 2008. ^ Comcast Systematically Squeezing Out Unions, Northwest Labor Press, 2004. ^ Comcast Seeking to Destroy Writer's Guild, Members Say, CNN's the Wrap, 2011. ^ Cox Adds NFL Network Game Package Multichannel ^ NFL Network to Appeal Court Ruling for Comcast Media Buyer Planner ^ Comcast sends NFL Network cease-and-desist note Media Buyer Planner ^ Jones: Comcast’s NFL Network Deal Expires In 18 Months Multichannel ^ Reynolds, Mike (February 26, 2008). "Court Reverses Field On Comcast’s NFL Network Tier Play". Multichannel News. Retrieved February 27, 2008. ^ FCC: Programmers make case for discrimination. Retrieved on July 8, 2011. ^ FCC Order DA 08-2269. (PDF) . Retrieved on July 8, 2011. ^ Multichannel News April 13, 2009 NFL Network's FCC Program-Access Complaint Against Comcast Kicks Off Tuesday – ALJ Will Hear Network's Case Against Operator; Other Huddles To Follow. Retrieved on July 8, 2011. ^ Multichannel News April 17, 2009 Updated: Comcast Would Move NFL Network Off Tier If Service Drops Price: Roberts – Monthly License Fee Of 25 Cents Could Trigger Broader Distribution. Retrieved on July 8, 2011. ^ NFL, Comcast settle dispute. (2009-05-19). Retrieved on July 8, 2011. ^ The American Customer Satisfaction Index, First Quarter, 2004[dead link] ^ American Customer Satisfaction Index, First Quarter, 2007[dead link] ^ American Customer Satisfaction Index, Scores By Company: Comcast Corporation[dead link] ^ Scores By Company – Comcast, ACSI, 2009. ^ (PDF) . Retrieved on July 8, 2011. ^ Reisner, Rebecca (January 13, 2009). "Comcast's Twitter Man". Bloomberg Businessweek. Retrieved September 22, 2010. ^ "Comcast customer gets $931 bill after Hurricane Ike - 10/22/08 - Houston News". October 22, 2008. Retrieved February 25, 2010. ^ DSLReports, Comcast is using Sandvine to manage P2P Connections ^ a b TorrentFreak, ''Comcast Throttles BitTorrent Traffic, Seeding Impossible''. Retrieved on July 8, 2011. ^ Svensson, Peter. (2007-10-19) The Associated Press, ''Comcast Blocks Some Internet Traffic''. MSNBC. Retrieved on July 8, 2011. ^ Paul, Ryan. (2007-11-28) Ars Technica, ''EFF study confirms Comcast's BitTorrent interference''. Retrieved on July 8, 2011. ^ Soghoian, Chris. (2007-09-04) CNET, ''Is Comcast's BitTorrent filtering violating the law?''. Retrieved on July 8, 2011. ^ The Consumerist, ''LEAKS: Insider Tells Us There's Proof Comcast Contracts BitTorrent Sabotaging To Sandvine''. (2007-10-26). Retrieved on July 8, 2011. ^ The Consumerist, ''Comcast's "We Don't Throttle BitTorrent" Internal Talking Points Memo''. (2007-10-26). Retrieved on July 8, 2011. ^ Bangeman, Eric. (2007-10-22) Ars Technica, ''Comcast traffic blocking: even more apps, groupware clients affected''. Retrieved on July 8, 2011. ^ Bangeman, Eric (November 14, 2007). "Comcast hit with class-action lawsuit over traffic blocking". ars technica. Retrieved September 24, 2008. ^ "Problems loading Google (DSL Reports Forums)". Retrieved on July 8, 2011. ^ Google Caught in Comcast Traffic Filtering?, Slashdot. Retrieved October 31, 2007. ^ Associated Press ''FCC to Probe Comcast Data Discrimination''. (2008-01-12). Retrieved on July 8, 2011. ^ Jewell, Mark. "Cable giant Comcast hires 'seat-warmers' to pack FCC hearing", SFGate, San Francisco, 27 February 2008. Retrieved on 1 April 2012. ^ FCC"s Martin Pleased Comcast "Reversed Course" On P2P, Multichannel News. Retrieved April 2, 2008. ^ Comcast and BitTorrent agree to 'collaborate'. Retrieved April 2, 2008. ^ Comcast Sets its Sights on Peer to Peer Apps. Retrieved April 18, 2008. ^ Explanation of dispute, ^ Retrieved on July 8, 2011. ^ Stelter, Brian (November 29, 2010). "Netflix Partner Says Comcast ‘Toll' Threatens Online Video Delivery". The New York Times. ^ Reardon, Marguerite. (2010-11-29) Level 3 takes spat with Comcast public | Digital Media – CNET News. Retrieved on July 8, 2011. ^ "With demands on Level 3, Comcast ups its fight with Netflix". CNN. November 30, 2010. ^ Adam Green: 60,000 protest Comcast attack on Netflix. (2010-11-30). Retrieved on July 8, 2011. ^ Stop Comcast from blocking Netflix! | Progressive Change Campaign Committee. Retrieved on July 8, 2011. ^ The Center for Public Integrity, ''Comcast Corp. Political Influence''. Retrieved on July 8, 2011. ^ The City Paper, ''Cable group, Comcast spend more than $2 million fighting AT&T''. (2007-05-14). Retrieved on July 8, 2011. ^ The Washington Post, ''Prominent Ties Among Comcast Hires''. (2006-03-07). Retrieved on July 8, 2011. ^ The Washington Post, ''Md. Lawmakers Call for Probe of Comcast Ties''. (2006-03-08). Retrieved on July 8, 2011. ^, ''Federal Judge Certifies Antitrust Class Against Comcast''. Retrieved on July 8, 2011. ^ Bland Menu if Cable Goes à la Carte — The New York Times ^ The Center for Public Integrity, ''Comcast Corp. Profile''. Retrieved on July 8, 2011. ^ Hansell, Saul (March 31, 2008). "Comcast’s Blurry High Definition Picture". The New York Times. Retrieved April 30, 2010. ^ "Comcast: 800 HDTV Channels?". Phillip Swann, TV Predictions. ^ Disney Channel Horror: Customers Get Porn Instead, CBS News, May 1, 2007 ^ "Comcast Apologizes For Porn Problem – 2007-05-03 08:26:00 | Broadcasting & Cable". Retrieved February 25, 2010. ^ "Oooops: Cartoon Network airs porn in Tennessee- Big Cartoon Forum". Retrieved February 25, 2010. ^ "Porn Airs Mistakenly On Cartoon Network – NewsChannel – Nashville, Tennessee". Retrieved February 25, 2010. ^ Super Bowl Cut Off By Porn Scene. Retrieved February 3, 2009. ^ Comcast offers $10 credit to Tucson customers who saw Super Bowl porn. Retrieved February 4, 2009. ^ Kornman, Sheryl, and Fernanda Echavarri. "Comcast has 'some leads' in Tucson porn incident". Tucson Citizen, February 3, 2009. Retrieved October 12, 2009. ^ "Super Bowl Porn Hacker Frank Gonzalez Pleads Guilty to Computer Tampering". Phoenix New Times - Valley Fever. Retrieved May 3, 2012. ^ "Comcast customerCentral Opt-Out Help". Retrieved February 25, 2010. ^ "Comcast Completes DNSSEC Deployment". Retrieved February 8, 2012. [edit] External links Official website Portrait of ComcastNBCU at v t e Comcast Comcast Programming Group FEARnet (part owner) Comcast Entertainment Television Comcast Television MLB Network (minority stake) Aspire Revolt El Rey Xfinity 3D Comcast Spectacor (66%) Philadelphia Flyers Wells Fargo Center Flyers Skate Zone Ovations Food Services New Era Tickets ComcastTIX Comcast Interactive Media XFINITY Xfinity Streampix Plaxo ThePlatform NBCUniversal, LLC (51%) Universal Studios Focus Features Universal Parks & Resorts NBCUniversal Television Group Related articles Other Holdings Comcast Spotlight GuideWorks TVWorks (67%) Midcontinent Communications (part owner) In Demand (part owner)   Links to related articles v t e NBCUniversal LLC A joint venture of Comcast (51%) , General Electric (47%) and Vivendi (3%) Company Officials Board of Directors Stephen B. 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(by 2009 rank) Comcast (59) Sunoco (78) Cigna (129) Aramark (189) Crown Holdings (289) Delaware Valley-based Fortune 500 corporations
(by 2009 rank) Companies listed above, plus:

AmerisourceBergen (24)

DuPont (86) Lincoln National Corporation (256) Campbell Soup (299) UGI Corp. (369) SunGard (380) Unisys (452) Airgas (474) Other notable Philadelphia-based businesses Amoroso's Beneficial Bank Crozer Keystone Health System Pep Boys Philadelphia Media Network Radian Group Urban Outfitters Notable Philadelphia-based professional partnerships Ballard Spahr Blank Rome Cozen O'Connor Dechert Drinker Biddle & Reath Duane Morris Morgan, Lewis & Bockius Pepper Hamilton Saul Ewing White and Williams LLP Other notable Delaware Valley-based businesses Aqua America Bentley Systems Brandywine Realty Trust Boscov's Carpenter Technology Corporation Cephalon Forman Mills Liberty Property Trust Polish Water Ice Rita's Italian Ice Vanguard ViroPharma Wawa Wilmington Trust WSFS Bank Notable Delaware Valley-based
US headquarters of foreign businesses ACE AgustaWestland AstraZeneca HSBC Bank USA ING Group SAP America Siemens Medical Shire Pharmaceuticals Sovereign Bancorp Subaru Teva Pharmacueticals TD Bank Notable Delaware Valley-based
division headquarters of US corporations Acme (SuperValu) AlliedBarton and Pinnacle Foods (Blackstone) Keystone Helicopter (United Tech.) Centocor (J&J) Colonial Penn (Conseco) Delmarva Power (Pepco Holdings) GSI Commerce (eBay) Hercules (Ashland) MAB Paints (Sherwin-Williams) McNeil Laboratories (J&J) Neoware (Hewlett-Packard) PECO (Exelon) QVC (Liberty Media) Rohm and Haas (Dow Chemical) Tasty Baking (Flowers Foods) v t e Cable, satellite, and other specialty television providers in the United States Cable Adams Cable Advanced Cable Communications Allegiance Communications Armstrong Telephone Company Astound Broadband Atlantic Broadband Baja Broadband Blue Ridge Communications Bright House Networks Broadstripe Buckeye CableSystem Cable One Cablevision Champion Broadband Charter Comcast Xfinity Cox Communications Emery Telcom FairPoint Communications GCI Hargray Knology MCV Broadband Mediacom Midcontinent Communications Northland Communications OneLink Communications Optimum West RCN Corporation Satview Broadband Service Electric SRT Communications Suddenlink Communications Time Warner Cable Insight Communications TruVista Communications Wave Broadband Windjammer Communications WOW! Satellite Claro DirecTV Dish Network Glorystar GlobeCast World TV Headend in the Sky IPTV AT&T U-verse Claro Hawaiian Telcom NEP Datastream TV Sky Angel SureWest Fiber Cincinnati Bell FiOptics Google Fiber Verizon FiOS Defunct cable TV Adelphia Communications Corporation Alameda Power and Telecom AT&T Broadband MediaOne / Continental Cablevision Tele-Communications Inc. Cobridge Communications Graceba Total Communications Jones Intercable King Videocable Marcus Cable NPG Cable Paragon Cable Rapid Communications UA-Columbia Cablevision US Cable Defunct satellite AlphaStar PrimeStar United States Satellite Broadcasting Voom HD Networks Defunct IPTV Virtual Digital Cable Defunct terrestrial USDTV Africa, Asia, and Oceania Americas Europe v t e Major information technology companies List of the largest technology companies List of the largest software companies Semiconductor sales leaders by year Consulting and
outsourcing Accenture Atos Booz Allen Hamilton BT CACI Capgemini CGI Group Cognizant CSC Deloitte Dell Services Fujitsu HCL Technologies Hitachi Consulting HP IBM Indra Infosys NEC NTT Data Orange Business Services TCS T-Systems Unisys Wipro Imaging Canon HP Kodak Konica Minolta Kyocera Lexmark Nikon Ricoh Seiko Epson Sharp Toshiba Xerox Information storage Dell EMC Fujitsu Hitachi Data Systems HP IBM NetApp Oracle Samsung Seagate Western Digital Internet Baidu eBay Google IAC Microsoft NHN NetEase Rakuten Tencent Yahoo! Mainframes Fujitsu IBM Mobile devices Apple HTC Huawei LG Motorola Mobility NEC Casio Nokia RIM Samsung Sony ZTE Networking equipment Alcatel-Lucent Avaya Cisco Datang Ericsson Fujitsu HP Huawei Juniper Mitsubishi Electric Motorola Solutions NEC Nokia Siemens Samsung ZTE OEMs Celestica Compal Electronics Flextronics Foxconn Jabil Quanta Sanmina-SCI TPV Technology Wistron Personal computers
and servers Acer Apple Asus Dell Fujitsu HP Lenovo LG NEC Samsung Sony Toshiba Servers only IBM Oracle Unisys Point of sale IBM NCR Semiconductors Advanced Micro Devices Broadcom Freescale Semiconductor Fujitsu LG Infineon Technologies Intel Marvell Technology Group MediaTek Micron Technology Nvidia NXP Panasonic Qualcomm Renesas Electronics Samsung SK Hynix Sony STMicroelectronics Texas Instruments Toshiba VIA Technologies Foundries GlobalFoundries TSMC Software Adobe Apple CA Google HP IBM Intuit Microsoft Oracle SAP Symantec VMware Telecommunications
services América Móvil AT&T Bell Canada BT Bharti Airtel CenturyLink China Mobile China Telecom China Unicom Comcast Deutsche Telekom France Télécom Hutchison KDDI KPN KT MTS NTT NTT DoCoMo Oi Rogers SingTel SK Telecom SoftBank Mobile Sprint Nextel Swisscom Telenor Telecom Italia Telefónica TeliaSonera Verizon VimpelCom Vivendi Vodafone Methodology: FY2010/11 applicable revenues of over: group 1-3, 6-12 - US$3 billion; group 4 - US$1.5 billion; group 5 - US$1 billion; group 13 - US$10 billion v t e Telecommunications History Beacons Broadcasting Communications satellites Computer networks Drums Electrical telegraphs Fax Heliographs Hydraulic telegraphs Internet Mass media Mobile phones Optical telegraphy Photophones Radio Radiotelephones Smoke signals Telegraphy Telephones The Telephone Cases Television Undersea telegraph lines Videotelephony Pioneers Edwin Howard Armstrong John Logie Baird Alexander Graham Bell Tim Berners-Lee Jagadish Chandra Bose Vint Cerf Claude Chappe Lee De Forest Philo Farnsworth Reginald Fessenden Elisha Gray Guglielmo Marconi Alexander Stepanovich Popov Johann Philipp Reis Nikola Tesla Camille Papin Tissot Alfred Vail Charles Wheatstone Vladimir K. Zworykin Transmission media Coaxial cable Free-space optical Optical fiber Radio waves Telephone lines Terrestrial microwave Networks ARPANET BITNET Ethernet FidoNet Internet ISDN LAN Mobile NGN Packet switched Public Switched Telephone Radio Telecommunications equipment Television Telex WAN Wireless World Wide Web Geographic v t e Telecommunications in Africa Sovereign states Algeria Angola Benin Botswana Burkina Faso Burundi Cameroon Cape Verde Central African Republic Chad Comoros Democratic Republic of the Congo Republic of the Congo Djibouti Egypt Equatorial Guinea Eritrea Ethiopia Gabon The Gambia Ghana Guinea Guinea-Bissau Ivory Coast (Côte d'Ivoire) Kenya Lesotho Liberia Libya Madagascar Malawi Mali Mauritania Mauritius Morocco Mozambique Namibia Niger Nigeria Rwanda São Tomé and Príncipe Senegal Seychelles Sierra Leone Somalia South Africa South Sudan Sudan Swaziland Tanzania Togo Tunisia Uganda Zambia Zimbabwe States with limited
recognition Sahrawi Arab Democratic Republic Somaliland Dependencies and
other territories Canary Islands / Ceuta / Melilla / Plazas de soberanía (Spain) Madeira (Portugal) Mayotte / Réunion (France) Saint Helena / Ascension Island / Tristan da Cunha (United Kingdom) Western Sahara v t e Telecommunications in Asia Sovereign
states Afghanistan Armenia Azerbaijan Bahrain Bangladesh Bhutan Brunei Burma (Myanmar) Cambodia People's Republic of China Cyprus East Timor (Timor-Leste) Egypt Georgia India Indonesia Iran Iraq Israel Japan Jordan Kazakhstan North Korea South Korea Kuwait Kyrgyzstan Laos Lebanon Malaysia Maldives Mongolia Nepal Oman Pakistan Philippines Qatar Russia Saudi Arabia Singapore Sri Lanka Syria Tajikistan Thailand Turkey Turkmenistan United Arab Emirates Uzbekistan Vietnam Yemen States with limited
recognition Abkhazia Nagorno-Karabakh Northern Cyprus Palestine South Ossetia Taiwan Dependencies and
other territories British Indian Ocean Territory Christmas Island Cocos (Keeling) Islands Hong Kong Macau v t e Telecommunications in Europe Sovereign states Albania Andorra Armenia Austria Azerbaijan Belarus Belgium Bosnia and Herzegovina Bulgaria Croatia Cyprus Czech Republic Denmark Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Kazakhstan Latvia Liechtenstein Lithuania Luxembourg Macedonia Malta Moldova Monaco Montenegro Netherlands Norway Poland Portugal Romania Russia San Marino Serbia Slovakia Slovenia Spain Sweden Switzerland Turkey Ukraine United Kingdom States with limited
recognition Abkhazia Kosovo Nagorno-Karabakh Northern Cyprus South Ossetia Transnistria Dependencies and
other territories Åland Faroe Islands Gibraltar Guernsey Jersey Isle of Man Svalbard Other entities European Union v t e Telecommunications in North America Sovereign states Antigua and Barbuda Bahamas Barbados Belize Canada Costa Rica Cuba Dominica Dominican Republic El Salvador Grenada Guatemala Haiti Honduras Jamaica Mexico Nicaragua Panama Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Trinidad and Tobago United States Dependencies and
other territories Anguilla Aruba Bermuda Bonaire British Virgin Islands Cayman Islands Curaçao Greenland Guadeloupe Martinique Montserrat Navassa Island Puerto Rico Saint Barthélemy Saint Martin Saint Pierre and Miquelon Saba Sint Eustatius Sint Maarten Turks and Caicos Islands United States Virgin Islands v t e Telecommunications in Oceania Sovereign states Australia East Timor (Timor-Leste) Fiji Indonesia Kiribati Marshall Islands Federated States of Micronesia Nauru New Zealand Palau Papua New Guinea Samoa Solomon Islands Tonga Tuvalu Vanuatu Dependencies and
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